Privacy Policy
Last updated: 30/06/2024
This Privacy Policy outlines how Larissa Chadney Artist ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from larissa-chadney.com (the "Site"). It also applies when you otherwise communicate with us (collectively, the "Services"). The terms "you" and "your" refer to users of the Services, including customers, website visitors, or any other individuals whose information we collect.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please refrain from using our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources, as detailed below. The information we collect and use varies depending on your interaction with us. Besides specific uses mentioned below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect the Services and our users.
What Personal Information We Collect
The types of personal information we collect depends on your interaction with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following sections describe specific types of personal information we collect.
Information We Collect Directly from You, This includes:
- Basic contact details: name, address, phone number, email.
- Account Information: Including your username, password and security questions.
- Order information: name, billing address, shipping address, payment confirmation, email, phone number.
- Shopping information: items viewed, added to cart or wishlist.
- Customer support information: details included in communications with us.
Some features of the Services require you to provide certain information. You may choose not to provide this information, but this may prevent you from using certain features.
Information We Collect through Cookies
We automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data includes details about your device, browser, network connection, IP address, and interactions with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, such as:
- Service providers: companies supporting our Site and Services, like Wix.
- Payment processors: entities processing your payment information to fulfill orders.
We treat any information obtained from third parties according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices.
How We Use Your Personal Information
- Providing Products and Services: Process payments, fulfill orders, send notifications, manage details, arrange shipping, handle returns, and enable reviews.
- Marketing and Advertising: Send promotional communications and show advertisements.
- Security and Fraud Prevention: Detect, investigate, and act against fraudulent or malicious activity.
- Communicating with You: Provide customer support and improve Services.
Cookies
We use Cookies to power and improve our Site and Services, run analytics, and tailor advertising. You can control Cookies through your browser settings, but blocking Cookies may impact your user experience.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes:
- Service providers: IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Business and marketing partners: Including Wix.
- With your consent: To ship products or use social media widgets.
- Affiliates: Within our corporate group.
- Legal obligations: Complying with legal requests, protecting rights, and enforcing terms of service.
In the past 12 months, we have disclosed categories of personal information such as identifiers, commercial information, and usage data to these recipients.
User-Generated Content
If you submit user-generated content to public areas of the Services, it will be accessible by anyone. We are not responsible for the privacy or security of information you make public or share with third parties.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices or the accuracy of information on these sites. Review their policies before providing personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us to request its deletion.
Security and Retention of Your Information
We strive to protect your personal information but cannot guarantee perfect security. Retention of your information depends on various factors, including legal obligations and business needs.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
- Access/Know: Request access to your personal information.
- Delete: Request deletion of your personal information.
- Correct: Request correction of inaccurate information.
- Portability: Request a copy of your information.
- Restriction of Processing: Request to stop or restrict processing.
- Withdrawal of Consent: Withdraw consent where applicable.
- Appeal: Appeal our decision if a request is denied.
- Managing Communication Preferences: Opt out of promotional emails.
To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your rights.
Complaints
If you have complaints about our processing of your personal information, contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
We may transfer your personal information outside your country, including to the United States. We rely on recognised transfer mechanisms to protect your information during such transfers.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at info@larissachadney.com or use the contact form on our website.